Identity document verification

Q: What Is identity document verification and how does it work?

Identity Document Verification confirms the authenticity of an individual’s identification documents, such as passports, driver’s licenses, or national ID cards. This verification process is essential in financial services to prevent fraud and ensure compliance with regulatory requirements.The verification process typically involves several steps:Document Collection, where the individual’s identity document is captured. Data Extraction where key information (e.g., name, date of birth, document number) is extracted from the document using Optical Character Recognition (OCR) technology. Analyse the document’s security features (e.g., holograms, watermarks, machine-readable zones) to confirm its authenticity. Cross-Reference Checks where the extracted information is cross-referenced against public or private databases for additional verification. By employing advanced technologies, Identity Document Verification can accurately and efficiently establish the legitimacy of identification documents, enhancing security and customer trust.

Q: Why Is identity document verification important for businesses?

Identity document verification is crucial for businesses for several reasons:Fraud prevention: It helps in detecting and preventing identity fraud by ensuring that the documents presented are genuine and belong to the person using them. Regulatory compliance: Many industries are subject to regulatory requirements that mandate the verification of customer identities to prevent money laundering and terrorist financing. Identity Document Verification assists businesses in meeting these legal obligations. Enhanced security: By verifying the identities of their customers, businesses can significantly reduce the risk of unauthorised transactions and other malicious activities, protecting both their operations and their customers. Customer trust: Implementing a robust verification process demonstrates a commitment to security, which can build trust with customers and enhance the company’s reputation.

Q: Can ID-Pal identity document verification be integrated into existing systems?

Yes, our identity document verification solution is designed to be flexible and easily integrated into existing systems. We offer an out-of-the-box option and also offer an API (Application Programming Interfaces) and SDK (Software Development Kits) that enables seamless integration with a business’s current digital infrastructure, including customer onboarding platforms, ecommerce websites, and mobile applications. This integration capability allows your business to add ID-Pal without disrupting the user experience or requiring significant transformation projects to integrate ID-Pal with their existing processes. Additionally, we offer customisable features, allowing your firm to tailor the process to their compliance requirements.

Q: What types of identity documents can be verified?

Most modern document verification solutions support passports, national ID cards, residence permits, and driving licences.ID-Pal can verify documents in 250+ jurisdictions globally, enabling businesses to onboard users anywhere in the world while staying compliant with local regulations.

Q: How does document verification prevent identity fraud?

Identity document verification reduces fraud by detecting forged, altered, or stolen documents and ensuring the document holder is physically present. Advanced solutions such as ID-Pal combine document checks with liveness detection and biometric matching to prevent impersonation attempts, deepfakes, and synthetic identity fraud.

Prevent identity document fraud and deliver reliable verification results that support faster onboarding and stronger regulatory compliance.

Detect and prevent document fraud

Coverage across 16,000+ identity documents

Save time through reduced manual checks

Multi-layered checks

Have confidence in submitted ID documents with a secure combination of automated biometric, document and database checks.

Fraud detection

Save money through prevented fraud – our AI-powered checks are designed to detect even the most sophisticated fraud attempts.

Faster onboarding

Speed up customer onboarding and reduce manual input with a fully automated, real-time identity verification flow.

What is identity document verification?

Identity document verification is the process of confirming that a government-issued ID (such as a passport, national ID card, or driving licence) is genuine, valid, and belongs to the person presenting it.

Our approach combines automated checks – document authenticity, security features and data consistency – with biometric matching (for example, comparing the ID photo to a live selfie) and database checks to confirm a document is real.

Detect and block identity document fraud with ID-Pal

Our combination of automated biometric, database and document checks can detect even the most sophisticated fraud attempts with more than 99% accuracy. Speed up onboarding and block fraud at source with automated, AI-powered document checks.

Block fraud and lower costs

ID-Pal detects forged, altered, and reused identity documents using automated checks. This reduces reliance on manual review and closes common gaps exploited by document fraud, preventing fraud losses.

Robust regulatory compliance

ID-Pal supports KYC, KYB and AML requirements across multiple jurisdictions. Audit trails, consent handling, and configurable workflows make it suitable for regulated industries without adding costs.

Flexible and customisable

Our out-of-the-box solution is fully flexible and customisable, and can be deployed in just a single day. No coding, no complex integrations – tailor the verification flow to your requirements with just one click.

Reduce manual effort

Fully automated, multi-layered checks and high success rates means manual reviews and follow-ups are reduced, freeing up your onboarding teams to focus on higher-value activity with confidence.

Fully certified and industry accredited

One platform for secure identity verification

Our platform performs instant document verification, biometric facial matching, liveness detection and address verification checks for KYC. With a user-friendly interface and seamless integration options, easily incorporate our solution into existing systems and workflows.

Common types of identity document fraud

Research has shown that screen recapture, photocopy and portrait substitution are present in 90% of all attempted document fraud attacks. ID-Pal uses a combination of checks to ensure document authenticity and is effective in detecting a wide range of fraud attempts.

Screen recapture

A digital reproduction of an identity document made using a device such as a mobile, tablet, computer, or monitor.

Photocopy

A reproduction of a document printed from a digital image taken by a camera, copier or scanner.

Portrait substitution

A fraudulent facial photo overlaid onto the portrait of a person in a genuine ID document.

Our platform is powered by AI, with the ability to detect up to 99% of fraudulent documents using our ID-Detect feature.* Perform enhanced verification checks on every identity document to confirm that it is genuine.

*Attack presentation classification error rate results testing Photocopy & Printed image <1%

What our clients say

See our ID document verification solution in action

Have questions about how our platform works, or want to book a demo? We’re here to help! Get in touch to find out more about our identity verification solutions.

100% AI-powered document checks

Real-time user verification

Detect and prevent fraud at source

Frequently asked questions

What Is identity document verification and how does it work?

Identity Document Verification confirms the authenticity of an individual’s identification documents, such as passports, driver’s licenses, or national ID cards. This verification process is essential in financial services to prevent fraud and ensure compliance with regulatory requirements.

The verification process typically involves several steps:

Document Collection, where the individual’s identity document is captured. Data Extraction where key information (e.g., name, date of birth, document number) is extracted from the document using Optical Character Recognition (OCR) technology. Analyse the document’s security features (e.g., holograms, watermarks, machine-readable zones) to confirm its authenticity.

Cross-Reference Checks where the extracted information is cross-referenced against public or private databases for additional verification.

By employing advanced technologies, Identity Document Verification can accurately and efficiently establish the legitimacy of identification documents, enhancing security and customer trust.

Why Is identity document verification important for businesses?

Identity document verification is crucial for businesses for several reasons:

Fraud prevention: It helps in detecting and preventing identity fraud by ensuring that the documents presented are genuine and belong to the person using them.

Regulatory compliance: Many industries are subject to regulatory requirements that mandate the verification of customer identities to prevent money laundering and terrorist financing. Identity Document Verification assists businesses in meeting these legal obligations.

Enhanced security: By verifying the identities of their customers, businesses can significantly reduce the risk of unauthorised transactions and other malicious activities, protecting both their operations and their customers.

Customer trust: Implementing a robust verification process demonstrates a commitment to security, which can build trust with customers and enhance the company’s reputation.

Can ID-Pal identity document verification be integrated into existing systems?

Yes, our identity document verification solution is designed to be flexible and easily integrated into existing systems.

We offer an out-of-the-box option and also offer an API (Application Programming Interfaces) and SDK (Software Development Kits) that enables seamless integration with a business’s current digital infrastructure, including customer onboarding platforms, ecommerce websites, and mobile applications.

This integration capability allows your business to add ID-Pal without disrupting the user experience or requiring significant transformation projects to integrate ID-Pal with their existing processes.

Additionally, we offer customisable features, allowing your firm to tailor the process to their compliance requirements.

What types of identity documents can be verified?

Most modern document verification solutions support passports, national ID cards, residence permits, and driving licences.

ID-Pal can verify documents in 250+ jurisdictions globally, enabling businesses to onboard users anywhere in the world while staying compliant with local regulations.

How does document verification prevent identity fraud?

Identity document verification reduces fraud by detecting forged, altered, or stolen documents and ensuring the document holder is physically present. Advanced solutions such as ID-Pal combine document checks with liveness detection and biometric matching to prevent impersonation attempts, deepfakes, and synthetic identity fraud.

Identity document verification

Multi-layered checks

Fraud detection

Faster onboarding

What is identity document verification?

Detect and block identity document fraud with ID-Pal

Block fraud and lower costs

Robust regulatory compliance

Flexible and customisable

Reduce manual effort

Fully certified and industry accredited

One platform for secure identity verification

Common types of identity document fraud

Screen recapture

Photocopy

Portrait substitution

What our clients say

What made the difference is how easy it was to deploy ID-Pal. We needed something that can seamlessly integrate with existing systems and transform our onboarding experience.

Armand Roux, Sales Director

Through our alliance with ID-Pal, we have created an app that helps businesses verify the identities of their customers easily, securely, and conveniently.

Ray Melissa, President

ID-Pal has the technology to support our aims and has helped us to quickly offer compliant, reliable virtual individual verification at a time when we needed it most.

Tamara Vanmeggelen, Chief Risk & Compliance Officer

We work together with ID-Pal to further enhance our on-boarding experience, bringing efficiencies to our clients and partners whilst also achieving our regulatory compliance objectives.

Hubert O’Donohue, Director

ID-Pal’s facial matching, liveness and biometric checks have proved very robust and secure. It has considerably reduced the time it takes to onboard new clients onto our wealth platform.

Richard Gerrard, Head of Operations

ID-Pal’s solution has not only saved us a significant amount of money but has also dramatically improved customer satisfaction by creating a smoother, more secure onboarding process.

Graham Westwood, Founding Director