Trust My Travel is the founding brand of the Trust My Group, which contribute towards a better experience for all parties within the travel payment ecosystem in order to better serve the travel industry in protecting consumer monies to the required standards of the Package Travel and Linked Travel Arrangements Regulations.
Founded 7 years ago, Trust My Travel supports over 1000 members in 86 countries and has grown to process billions of pounds per annum in financially protected credit card transactions annually, managing a significant portfolio of FX risk for travellers and pays into 123 countries worldwide via local payment methods.
Onboard businesses quickly and efficiently.
A simple and convenient identity verification process for new clients.
Ability to gather specific individual and business onboarding documents in one workflow
An award-winning customer-facing experience to make the process intuitive and friction-free for clients.
Seamless process that can be completed in under 60 seconds.
One-click customisation of the app to the meet the specific needs of the business.
Industry-leading biometric, document and database checks with best practice AML, KYC and GDPR compliance baked in.
D-Pal is an award-winning, ISO 27001 Certified SaaS solution that enables businesses to verify the identity of customers in real-time, simply and securely. Compliant by design, it makes it easy to meet AML and KYC compliance requirements in-person or remotely. The plug and play platform is also available as an API/SDK and can be up and running same day. Customisable to the specific needs of any business at the touch of a button, the solution eliminates the complexity, cost, timelines and risk associated with regulatory compliance. ID-Pal’s blend of best-of-breed technologies and seamless user experience delivers the highest first-time pass rate to verify clients in seconds.
For Trust My Travel, the efficiency of their verification process has been transformed for both their business and their clients. A much simpler process for the client is coupled with a seamless and secure process for the business that is driving cost and time savings. The ID-Pal solution is delivering:
A user-friendly digital journey.
Back-office efficiencies.
A seamless, secure digital KYC process.
Robust compliance & fraud protection.
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